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FAQ

What does TWOMC Digital do?TWOMC Digital is a boutique digital agency based in Jakarta, Indonesia. We help businesses grow through integrated digital marketing, content production, AI solutions, public relations, market research, and immersive VR/AR/XR experiences.

How is TWOMC different from a large agency?We’re a smaller, cross-trained team — think Special Forces, not an army. That means faster decisions, more flexibility, and senior-level attention on every project. No account manager chains. Just the people doing the work.

What industries do you work with?We work across a broad range of industries including hospitality, logistics, relocation, FMCG, technology, and professional services — both local Indonesian brands and international companies operating in the region.

Do you work with international clients?Yes. Our globally diverse team is built for cross-border collaboration. We work with clients across Southeast Asia, Australia, and beyond, and are always just a Zoom call away.

What AI services does TWOMC offer?We build AI-powered solutions including ChatBar AI — a website assistant that personalizes each visitor’s experience. We also offer AI marketing strategies using predictive analytics and personalization tools.

Can TWOMC handle both strategy and execution?Absolutely. We don’t just advise — we build, produce, and deliver. From market research and strategy through to content production and campaign execution, we handle the full scope in-house.

How do I get started with TWOMC?Get in touch via our contact page and we’ll set up a discovery call to understand your goals. From there we’ll propose a tailored scope of work.

What does a typical engagement look like?Every client is different, but most projects begin with a discovery and strategy phase, followed by execution and ongoing optimization. We’re transparent about timelines and deliverables from day one.

Do you offer one-off projects or retainer arrangements?Both. We work on project-based engagements as well as long-term retainer relationships depending on what suits your business best.

Where is TWOMC based?Our team is based in Jakarta, Indonesia, with global reach through our distributed team and partner network.